I have never known a phone system so back to front which is proving to be a nightmare when it comes to office times etc. Two separate announcements they work fine but setting the hours there open and to which announcement is the problem as there back to front, let alone that only one personContinue reading “Its Back to Front Alright”
Lets see how the trial run for this gets on as for each customer when the driver is on route you will be prompted to either pay by card or cash which saves time on each journey which in turn will see more customers are able to be transported within a smaller time frame.
02/07/2020 Airpay is set to go live tomorrow this will mean faster card transactions with contactless payments. This will also ensure 2-D security in compliance with data protection and the fraud teams across the world.
These are the old design of magnets that we had for about 20 years so we decided on an upgrade. The Bury St. Edmunds number didn’t exist at this point but is for visual purposes. These were the ones our designers came up with but it didn’t really look much different so we decided ifContinue reading “Ready for the Weekend!”
After a two and a half hour long session of training to set up our IVR (Integrated voice recognition) phone system we are happy to announce that the launch date will be 11am on Wednesday 01/07/2020. There will be a lot of changes with the new system including: Being able to call your driver directContinue reading “IVR Training Complete”
Today 27/06/2020 Alex has returned to our Bury St. Edmunds site after a long period of helping to staff our Haverhill site, were hoping people in the Bury area will respect the face coverings we have asked for to not only protect them but the driver as well. Alex was issued with an air purifier,Continue reading “Alex returns to Bury St. Edmunds”